Troubleshooting Application Submission Issues on LendingPad

This article outlines potential reasons why you might be unable to submit an application to LendingPad and provides solutions to resolve these issues.

Common Reasons for Submission Issues

1. Incomplete Information:

   • Ensure that all required fields in the application are filled out completely and the form has been fully submitted by the borrower. For example, if the Subject Property Address is missing or incomplete, the application may not submit successfully.
     
     

2. Application Status:

   • Applications may not post to LendingPad if they are too early in the Milestone process. It is important to check the current status of your application to ensure it is ready for submission.

3. Technical Issues:

   • There may be technical difficulties preventing the application from being submitted. If you encounter issues, it may be helpful to check for any system alerts or updates.

Steps to Resolve Submission Issues

1. Verify Application Completeness:

   • Review your application to ensure all necessary information is provided, especially the Subject Property Address.

2. Check Application Status:

   • Confirm that your application is at the appropriate stage in the Milestone process for submission. If it is too early, you may need to wait until it progresses further.
   • Review the Borrowers File, under the Integrations Tab which can include Log details.

3. Contact Support:

   • If you continue to experience difficulties, reach out to customer support for assistance. They can help verify the status of your application and troubleshoot any technical issues.

Conclusion

If you are unable to submit an application to LendingPad, check for completeness of information, verify the application status, and consider contacting support for further assistance. Ensuring these factors are addressed can help facilitate a successful submission.